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Problem (Issue) Statement:

How to Display Card No. and Card Serial No. to Hex Format in xPortalNet HS Software

Description:

xPortalNet HS software is provided with higher security features. One of them is to display the Card No./ Card Serial No. in Hexadecimal number format. This can tighten up the security to prevent it from being tampered by others. Eg. Stolen Id No, Change Id No, etc.

Related Software:

xPortalNet HS v1.8.0.3

Related Hardware:

NIL

System Application:

Door Access System

Symptom and Finding:

NIL

Cause:

NIL

Solution:



Warning
titleWarning!
  • Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

  • Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Summary 

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Step-by-step Guide: 

  • Anchor
    enablehexformat
    enablehexformat
    To Enable the Hexadecimal Format:

In these steps, user will be guided to enable the settings which allow user to display the Card No. / Card Serial No. in Hexadecimal format.


Step 1: Login to xPortalNet HS Server. 


Step 2: Go to Server Admin > System Properties


Step 3: Enable the "Show Card No. In Hex" and "Show CSN In Hex" field. 
System Properties WindowImage Modified
Figure 1: System Properties Window.


Step 4: Click OK to confirm and save changes.


Step 5: "Record Updated!" message will be shown. Click OK to continue.
Record Updated MessageImage Modified
Figure 2: Record Updated Message.


Step 6: The following message will be displayed. Login to xPortalNet HS Client software to download the settings.
Download Settings MessageImage Modified
Figure 3: Download Settings Message.



  • Anchor
    checkchangesformat
    checkchangesformat
    To Check the Format Changes:

In these steps, user will be guided to check the Card No./ Card Serial No. in Hexadecimal format.


Step 1: Login to xPortalNet HS Client.


Step 2: Download the settings. Go to Device Comm > Send Door  Settings > Door Parameters.
Send Door Settings WindowImage Modified
Figure 4: Send Door Settings Window.


Step 3: Go to Data Setup > Access Data Settings > Staff Records.


Step 4: The Staff Detail Setup window will be displayed. The Card No and Card Serial No field are already updated into Hexadecimal format.
Staff Record WindowImage Modified
Figure 5: Staff Record Window.


Step 5: When flash card to the reader, the following transaction will be shown.
Latest Event List WindowImage Modified
Figure 6: Latest Event List Window. 

Document Date

09/08/2018  (Rev 1.0)

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