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Problem (Issue) Statement: | How to check the current controller firmware version using the xPortal3000 or xPortalNet software | ||||||||||||||||||||||
Description: | How to check the current controller firmware version using the xPortal3000 or xPortalNet software. | ||||||||||||||||||||||
Related Software: |
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Related Hardware: |
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System Application: | NIL | ||||||||||||||||||||||
Symptom and Finding: | NIL | ||||||||||||||||||||||
Cause: | A guide to show users how to check the current controller firmware version using the xPortal3000 or xPortalNet software. | ||||||||||||||||||||||
Solution: |
. . Summary:
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Step 1: Go to xPortalNet Client > Device Comm > Retrieve Device Setting.
For xPortalNet:
Figure 1: Retrieve Device Setting Button under Device Comm Icon
For xPortal3000:
Figure 2: Retrieve Device Setting Icon in Device Comm Menu
Step 2: Select the respective Controller and click Version.
Figure 3: Retrieve Door Controller Settings Window
Step 3: The Delivery Report window will be shown to indicate the progress of the Get Version command. Wait for the process to complete before clicking Close to continue.
Figure 4: Delivery Report Window
Step 4: The Communication Result window will be shown to indicate the Controller firmware version as shown below.
Figure 5: Communication Result Window Showing the Retrieved Controller Firmware Version
To retrieve controller firmware version through Web Diagnostic:Anchor 2 2
Step 1: Open IE browser (Internet Explorer) and type the controller's IP address in the address box.
Figure 6: Entering the Controller's IP Address in Internet Explorer
Step 2: Enter User Name & Password in the Windows Security window.
Figure 7: Windows Security Window
Step 3: The controller firmware version will be shown in the Welcome page which is highlighted as below.
Figure 8: Controller Firmware Version Shown in Web Diagnostic Welcome Page
Date Documentation:
6/8/2018 (Rev 1.0)
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