Problem (Issue) Statement: | How to change the log folder directory for MicroEngine Suprema Communication Services | ||||||||||
Description: | This article will guide user to change the log folder directory for MicroEngine Suprema Communication Services. MicroEngine Suprema Comm. Services store log files in a designated log folder. These log files contain information about requests from xPortalNet, response from Suprema SDK, errors (if any), as well as real-time transactions from Suprema devices. You can always consult the logs for troubleshooting purpose. If you wish to change the default path (C:\ProgramData\MicroEngine\xPortalNet v1\Server\Suprema\Logs) to be stored in another directory or drive (for example: “E:\MicroEngine\Suprema\Logs”), you can configure the log path by referring to the steps described below. | ||||||||||
Related Software: | xPortalNet v1.5 | ||||||||||
Related Hardware: | MicroEngine controllers that support wiegand output, Suprema FaceStation2, Suprema FaceLite, Suprema BioEntry Plus, Suprema BioLite Net | ||||||||||
System Application: | NIL | ||||||||||
Symptom and Finding: | NIL | ||||||||||
Cause: | For first time guide to change log folder directory for MicroEngine Suprema Communication Services. | ||||||||||
Solution: |
. . Summary:
. Step-by-step Guide:
Step 1: Go to "C:\Program Files (x86)\MicroEngine\MicroEngine Suprema Services" directory and open the 'nlog.config' file. . Step 2: Look for the fileName parameter. The fileName value is the default path for Suprema logs. . Step 3: Modify the fileName value to your desired log path and save the changes. .
. .. Step 4: After making changes to the nlog.config file, restart MicroEngine Suprema Communication Services for the changes to take effect. . Step 5: Now, go to your new Suprema logs directory as set in nlog.config. You should be able to see the Suprema logs being created in the folder. | ||||||||||
Common Issues: | NIL | ||||||||||
Documentation Date: | 14/04/2020 (Rev 1.0) |
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