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Problem (Issue) Statement:

How to troubleshoot the issue where the message of "This app has been blocked for your protection" in Window 10 when installing ROCKEY 4 driver.

Description:

When running setup installer of ROCKEY 4 USB driver, the program may be blocked from running in Windows 10 Pro with an error message.

Related Software:

xPortalNet PS v1.5.0.135 only
xPortalNet Web Client v1.5.0.9
Microsoft .Net Framework 4.0

Related Hardware:

NIL

System Application:

NIL

Symptom and Finding:

When running setup installer of ROCKEY 4 USB driver, the program may be blocked from running in Windows 10 Pro with the folllwing error message.
This App has Been Blocked for Your Protection Error Message Image Modified
Figure 1: This App has Been Blocked for Your Protection Error Message

Cause:

The setup file is blocked from running in Windows 10 Pro due to security protections, especially when the application was digitally signed with revoked or untrusted certificate.

Solution:

Info

title	Note

The registry setting change achieved exactly what's done by group policy Thus, it disables the User Account Control (UAC) completely, significantly increases the security risk to the operating system.

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Summary:

To completely Disable UAC via Registry.

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Step-by-step Guide:

To completely Disable UAC via Registry:

Step 1: Click Start Menu > Run > Type regedit.
Searching for Registry Editor Application Image Modified
Figure 2: Searching for Registry Editor Application

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Step 2: The User Account Control window will then be shown. Click Yes to continue.
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Figure 3: User Account Control Window

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Step 3: The Registry Editor window will be shown. Expand the Computer icon > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > Current Version > Policies > System
System Folder in the Registry Editor Window Image Modified
Figure 4: System Folder in the Registry Editor Window

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Step 4: Double-click EnableLUA.
EnableLUA in the Registry Editor Window Image Modified
Figure 5: EnableLUA in the Registry Editor Window

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Step 5: The Edit DWORD (32-bit) Value window will then be shown. Change its Value Data to "0" (default value is 1) and click OK.
Image Modified
Figure 6: Changing the Value Data Field to "0" in the Edit DWORD (32-bit) Value Window

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Step 6: Users MUST then restart the computer for the changes to take effect.

Common Issue

NIL

Date Documentation:

17/3/2020 (Rev 1.0)

Status

subtle	true
colour	Yellow
title	proof-read

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Section

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Column

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Versions Compared

Old Version 1

New Version Current

Key

Summary:

To completely Disable UAC via Registry.

Step-by-step Guide:

To completely Disable UAC via Registry:

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