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Problem (Issue) Statement:

How to configure XP-SNET controller's IP Address using Web Diagnostic

Description:

This article will guide users to configure XP-SNET controller's IP address using Web Diagnostic.

Related Software:
  • xPortalNet
Related Hardware:
  • XP-SNET
System Application:NIL
Symptom and Finding:

NIL

Cause:For first time guide users to configure XP-SNET controller's IP address using Web Diagnostic.
Solution:

Summary:

  • To perform pre-configuration verification.

  • To configure XP-SNET controller's IP address using Web Diagnostic.

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Step-by-step Guide:

  • To perform pre-configuration verification:

Step 1: Ensure that the RJ45 LAN cable is connected to the LAN port on the XP-SNET controller board. Also, ensure that the port LED is lighted up.

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Step 2: If users have forgotten the configured IP address for the XP-SNET controller, perform ColdStart operation for the XP-SNET controller.

Warning
titleWarning!

Performing the ColdStart operation will delete all the memory and revert back to default settings for the XP-SNET controller! Only perform this step if you are absolutely sure to proceed.

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  • To configure XP-SNET controller's IP address using Web Diagnostic

Step 1: Open the web browser on the Server PC and type the IP address into the web browser's address bar. The SNET Login window will then be shown. Key in the Username and Password to login to the Web Diagnostic page.
SNET Login Page
Figure 1: SNET Login Page

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Info
titleNote

The default IP address of the XP-SNET controller (when it is newly purchased / just performed ColdStart operation) is 192.168.1.210

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Step 2: On the menu bar on the top section of the window. click Network Setting. 
Network Setting Button on Top of Web Diagnostic Home Page
Figure 2: Network Setting Button on Top of Web Diagnostic Home Page

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Step 3: The Network Setting window will then be shown. Configure the Server IP1 as the Server PC's IP address while the IP Address is configured as the controller's new IP address. Click Submit.
Network Setting Window Showing the Server IP1 and IP Address Field
Figure 3: Network Setting Window Showing the Server IP1 and IP Address Field

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Info
titleNote

Several points to note for the configuration in Figure 3:

Ensure that the
  • The controller and Server PC's IP
address is configured as
  • addresses are required to be configured with static IP
address. If the Server PC is configured as floating IP address, the controller will be shown as "Down".Ensure that the users ping the intended controller's IP address to ensure that it is
  • addresses.
  • The communication port between Server and controller is of ÚDP type with default port number: 6268.
  • Ensure Server and controller's IP addresses are unique IP addresses in the network and that both IP addresses are not already occupied by another device / controller.
  • Ensure that the setting for Enhanced Network Encryption (AES 128) is configured to be the same as the controller setting in the xPortalNet software. If the setting on Web Diagnostic does not match with the setting in the software, the controller will also be shown as "Down"


Common Issues:

NILOften times after re-connecting to the network, the controller status may be shown as "Down" due to the controller and Server PC's IP addresses are automatically assigned as dynamic IP addresses (DHCP) in the network.

With dynamic IP address, a device can have different IP address every time it re-connects to the network or when the network detects that the IP address is already occupied by another device / computer.

So if the user found that the controller status is shown as "Down"; or the status is shown as "Up" and "Down" intermittently, check and ensure that both controller and Server PC's IP addresses are configured as static IP addresses.

Porting Date:14/02/2020

Status
subtletrue
colourYellow
titleproof-read

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