Problem (Issue) Statement: | The safest way to delete all card records from the controller | ||||||||||||||||||||||||||||||||
Description: | There are 2 ways to clear all card records stored in the controller.
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Related Software: | xPortalNet v1.5.0.0 or higher | ||||||||||||||||||||||||||||||||
Related Hardware: | NIL | ||||||||||||||||||||||||||||||||
System Application: | Door Access System | ||||||||||||||||||||||||||||||||
Symptom and Finding: | NIL | ||||||||||||||||||||||||||||||||
Cause: | NIL | ||||||||||||||||||||||||||||||||
Solution: |
. . Summary. Step-by-step Guide:
In these steps, user will be guided to send delete card command to the controller.
Step 1: Run the xPortalNet Client. Step 2: Go to Device Comm > Send Staff Setting. Step 3: At the Send Card Settings window, perform the following steps:
Step 4: Please wait until sending command completed. Make sure No Error from the Delivery Report. Click Close. .
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In these steps, user will be guided to verify the deleted card records from the controller. Step 1: Verify the deleted Card Records in the controller after sending Delete Card command. Step 2: Go to Device Comm > Retrieve Device Setting. Step 3: At the Retrieve Door Settings window, perform following steps:
Step 4: Check All Card and Selective Retrieve from the Card Holder Selection window. Click OK.
Step 5: Please make sure No Error from the Delivery Report. Click Close. Step 6: The Delivery Report should be displayed as following. Total Card Found must be 0 which indicates no records stored in the controller. Step 7: Finished. | ||||||||||||||||||||||||||||||||
Document Date | 04/09/2018 (Rev 1.0) |
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