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Problem (Issue) Statement:

How to allow a software application to communicate through Windows Firewall

Description:

Users may configure the settings to allow the software application from being blocked by Windows Firewall to allow the software to communicate through Windows Firewall.

Related Software:
  • xPortal2005
  • xPortal2007
  • xPortal3000
  • xPortalNet
Related Hardware:NIL
System Application:NIL
Symptom and Finding:

NIL

Cause:For first time guide on how to allow a software application to communicate through Windows Firewall
Solution:


Warning
titleWarning!
  • Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

  • Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Summary:

  • To allow the software application to communicate through Windows Firewall.

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Step-by-step Guide:

  • To allow the software application to communicate through Windows Firewall:

Step 1: Open the System and Security window from the operating system's Control Panel. Click Allow an app through Windows Firewall.
System and Security Window
Figure 2: System and Security Window

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Step 2: The Allowed apps window will then be shown. Ensure that the xPortal software is allowed access through the Windows Firewall. If the checkbox for the respective xPortal software is unticked, click Change settings Allow another app... to add a new application to the allowed list.
Allow Another App to Access Through Windows Firewall
Figure 3: Allow Another App to Access Through Windows Firewall

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Step 3: In the Add an app window, browse for the respective xPortal software application to grant network access to.
Add an app Window
Figure 4: Add an app Window

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Step 4: Click Network types to specify whether you want to allow the app access on public or private networks (or both). Click OK to save the changes.

Figure 5: Choose Network Types Window

Common Issues:NIL
Porting Date:28/3/2019

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