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Problem (Issue) Statement:

How to setup the xPortalNet Services to run automatically after starting up the PC

Description:

Upon installation of the xPortalNet software, the xPortalNet Services is not automatically started after starting up the PC.

Related Software:

xPortalNet Lite
xPortalNet Standard
xPortalNet PS

Related Hardware:

All controller model

System Application:

NIL

Symptom and Finding:

NIL

Cause:

For first time guide to setup the xPortalNet Services to run automatically after starting up the PC

Solution:

Warning

title	Warning!

Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable
Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Summary:

To setup the xPortalNet Services to run automatically after starting up the PC.

Step-by-step Guide:

To setup the xPortalNet Services to run automatically after starting up the PC:

Step 1: Go to Task Manager. Click Services tab, locate the xPortalNetService component, right-click and select Open Services.
Selecting Open Services at the xPortalNetService Component
Figure 1: Selecting Open Services at the xPortalNetService Component

Step 2: The Services window will be shown. Note that the current Startup Type for xPortalNet Comm Service is "Manual". Right-click on the item and select Properties.
Selecting Properties in the Services Window
Figure 2: Selecting Properties in the Services Window

Step 3: The xPortalNet Comm Service Properties window will then be shown. At the Startup Type, change to "Automatic". Click OK to continue.

Figure 3: xPortalNet Comm Service Properties

Step 4: Notice that under the Services window, the Startup Type for xPortalNet Comm Service is now updated to "Automatic".

Figure 4: Services Window Updating the Startup Type for xPortalNet Comm Service

Common Issues:

NIL

Porting Date:

27/11/2018 (Rev 1.0)

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Versions Compared

Old Version 1

New Version Current

Key

Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

Summary:

To setup the xPortalNet Services to run automatically after starting up the PC.

Step-by-step Guide:

To setup the xPortalNet Services to run automatically after starting up the PC:

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