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Problem (Issue) Statement:

How to enforce higher security access control on the staff authentication for door access in xPortalNet software

Description:

Every card will have its own four-digit CardPIN. User can use the Card+PIN Operation Mode to tighten the staff authentication, where users need to enter the CardPIN after flashing the card to the reader. This provides higher security for the door access application and is called Higher Security Mode.

There are 3 settings that must be configured which are the Staff Verification Mode, Door Higher Security Mode and Door Higher Security TimeZone.

Related Software:

xPortalNet v1.5.0.0

Related Hardware:

NIL

System Application:

Door Access System

Symptom and Finding:

NIL

Cause:

For first time guide to configure the Higher Security Mode.

Solution:



Warning
titleWarning!
  • Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

  • Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Summary 

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Step-by-step Guide: 

  • Anchor
    configureverificationmode
    configureverificationmode
    To Configure the Verification Mode.

In these steps, user will be guided to specify the verification mode when using Higher Security Mode. This settings must be configured to every staff record that user which to tighten their authentication.


Step 1: Login to xPortalNet Client. 


Step 2: Go to Data Setup > Access Data Setting > Staff Records.


Step 3: Add new staff or Modify existing record.


Step 4: At Verification Mode field, select "By Door".
Select Verification Mode WindowImage Modified
Figure 1: Select Verification Mode Window.

Verification Mode Field Description

Table 1: Verification Mode Field Description.


Step 5: Click OK to confirm and save changes.



  • Anchor
    configurehighersecuritymode
    configurehighersecuritymode
    To Configure the Higher Security Mode.

In these steps, user will be guided to enable the Higher Security Mode for selected door. After activated this mode, user must always flash card and enter PIN number at the selected door according to the preferred Time Zone.


Step 1: Login to xPortalNet Client.


Step 2: Go to Data Setup > System Setting > Door.


Step 3: The Door Setup window will be displayed.


Step 4: Configure the settings as following:

  • At Higher Security Mode, select "Token Type + PIN".
  • At Higher Security TZ, select the TimeZone to activate the Higher Security Mode.   

Edit Door Setup Window
Figure 2: Edit Door Setup Window.

Higher Security Field Description
Table 2: Higher Security Field Description.


Step 5: Click OK to confirm and save changes.

Info
titleInfo

To disable the Higher Security Mode settings, set the Higher Security TZ to "000".


Document Date

08/08/2018  (Rev 1.0)

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