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Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstableUsers are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.
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This article will guide system users to send / download card data to controller via the Device Comm with several methods as shown below. |
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Summary:
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Step-by-step Guide:
Select all cards data with selective download to controllers:
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This action will affect system operation as the software will send "Clear Card Database" command before installing all selective card users. |
Step 1: Go to xPortalNet Client > Device Comm > Send Staff Setting.
Figure 1: Send Staff Setting Button in Device Comm Icon
Step 2: The Send Card Setting window will be shown. Select the controller(s) to send the card settings, tick the All Card checkbox and Selective Download checkbox. Click Install Card.
Figure 2: Send Card Settings Window
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When the Selective Download checkbox is ticked, each controller will only be sent card data that have the right to access the controller's door. |
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Starting from /wiki/spaces/SRN/pages/203882516and above, when All Card checkbox is ticked, the software will prompt a message window as below to indicate that this action will trigger a clear card database command to the controller. Click Yes to confirm, or click No to skip Clear Card DB command. |
Figure 3: Message Window to Confirm Clear Card Database Command
Step 3: The Delivery Report window will be shown to notify users of the card and data sending progress.
Step 4: Note that if users clicked Yes in the previous window, the first command from the software is to send a Clear Card DB command to the controller before installing the card data.
Figure 4: Delivery Report Window with the Clear Card DB as the First Command
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Select all cards data without selective download to controllers:
| Warning |
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This action will affect system operation as the software will send "Clear Card Database" command before installing all selective card users. |
Step 1: Go to xPortalNet Client > Device Comm > Send Staff Setting.
Figure 5: Send Staff Setting Button in Device Comm Icon
Step 2: The Send Card Setting window will be shown. Select the controller(s) to send the card settings, tick the All Card checkbox but leave the Selective Download checkbox unticked. Click Install Card.
Figure 6: Send Card Settings Window
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When the Selective Download checkbox is unticked, the software will send all card data to the selected controller(s); regardless of whether the sent card user has access to the controller's door or not. |
Step 3: The Delivery Report window will be shown to notify users of the card and data sending progress.
Step 4: Note that if users clicked Yes in the previous window, the first command from the software is to send a Clear Card DB command to the controller before installing the card data.
Figure 7: Delivery Report Window with the Clear Card DB as the First Command
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Select specific card data with selective download to controllers:
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This action WILL NOT affect system operations when installing specified card holder selection range with selective download. |
Step 1: Go to xPortalNet Client > Device Comm > Send Staff Setting.
Figure 8: Send Staff Setting Button in Device Comm Icon
Step 2: The Send Card Setting window will be shown. Select the controller(s) to send the card settings, untick the All Card checkbox but tick Selective Download checkbox. Click Install Card.
Figure 9: Send Card Settings Window
| Info |
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When the Selective Download checkbox is ticked, each controller will only be sent card data that have the right to access the controller's door. |
Step 3: The Delivery Report window will be shown to notify users of the card and data sending progress.
Step 4: Note that the software did not send a Clear Card DB command to the controller before installing the card data.
Figure 10: Delivery Report Window Without the Clear Card DB Command
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- Select specify card data without selective download to controllers
| Info |
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This action WILL NOT affect system operations when installing specified card holder selection range with selective download. |
Step 1: Go to xPortalNet Client > Device Comm > Send Staff Setting.
Figure 11: Send Staff Setting Button in Device Comm Icon
Step 2: The Send Card Setting window will be shown. Select the controller(s) to send the card settings, untick both All Card and Selective Download checkboxes. Click Install Card.
Figure 12: Send Card Settings Window
Step 3: The Delivery Report window will be shown to notify users of the card and data sending progress.
Step 4: Note that the software did not send a Clear Card DB command to the controller before installing the card data.
Figure 13: Delivery Report Window Without the Clear Card Database Command
