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Problem (Issue) Statement: | How to configure the email notification in xPortalNet software? | |||||||||||||||||||||||||||||||||
Description: | A guide to configure email notification feature to allow software to send out email to the specified user upon the triggering of certain pre-defined event. | |||||||||||||||||||||||||||||||||
Related Software: |
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Related Hardware: | NA | |||||||||||||||||||||||||||||||||
System Application: |
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Symptom and Finding: | NA | |||||||||||||||||||||||||||||||||
Cause: | For first time configuration on email notification feature to allow software to send out email to the specified user upon the triggering of certain pre-defined event. | |||||||||||||||||||||||||||||||||
Solution: |
. . Summary
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Step 1: Ensure that xPortalNet Services is running.
Step 2: Go to xPortalNet Server > Server Admin > System Properties > Modify.
Step 3: The Edit System Properties window will be shown. Click Email & SMS tab. Fill up all information accordingly at Email Notification section. Click OK to continue.
Figure 1: Email and SMS Tab in Edit System Properties Window
The following screenshot shows an example of an email notification setup. This setting can be used for Gmail account.
Figure 2: Example of Email Notification Setup
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Step 4: Click Test Sending Email to test and ensure that the configuration on Email Notification are done correctly.
Step 5: If the configuration is done correctly, the software will prompt the following message window to indicate that the "Email was sent successfully."
Figure 3: Email was Sent Successfully Window
Step 6: Sign into the email account registered at Email Notification configuration settings and verify that the email inbox received the email from xPortalNet, as shown below.
Figure 4: Email Notification Received from xPortalNet Comm Service
Step 7: Click OK and Close to exit from System Properties window.
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To configure Notify User:Anchor 2 2
Step 1: Go to xPortalNet Server > Server Admin > Notify User.
Figure 5: Notification Setup Window
Step 2: Click Add to add a new notification. The Add Notification Window will be shown. Fill up all information accordingly. Click OK to save the changes.
Figure 6: Add Notification Window
Step 3: The following message window will be shown to indicate that the Record is Updated. Click OK to continue.
Figure 7: Record Updated Window
Step 4: Click Close to exit the Notification Setup window.
To verify that the Email Notification settings are configured correctly:Anchor 3 3
Step 1: To trigger the specified event transaction for testing purposes.
Step 2: At the Latest Event List, ensure that the transaction of Send Email OK is logged as shown below.
Figure 8: Send Email OK Transaction Recorded in Latest Event List
Step 3: Check in the email inbox to confirm receiving the Email Notification for the triggering of the event transaction as shown below.
Figure 9: Email Inbox Showing the Email Notification
Date Documentation:
28/6/2018 (Rev 1.0)
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