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Problem (Issue) Statement:

How to backup xPortal3000 database

Description:

A guide to backup xPortal3000 software database to be used for restoration in a new PC or for future database restoration.

Related Software:

  • xPortal3000 v3.0.0.12

Related Hardware:

NA

System Application:

  • xPortal3000 Standard Software

Symptom and Finding:

NA

Cause:

For first time backup of xPortal3000 database for restoration to a new PC.

Solution:


Warning
titleWarning!

  • Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

  • Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Summary

  • To backup xPortal3000 database.


Info

Before performing the following steps, please ensure that the xPortal3000 Client has been closed.


Step-by-step Guide:

  • To backup xPortal3000 database:

Step 1: Open xPortal3000 Server Configuration Manager and click Stop to stop the xPortal3000 Services in the System Status tab.
Ensuring that xPortal3000 Service State is Stopped
Figure 1: Ensuring that xPortal3000 Service State is Stopped


Step 2: Go to Database Setting tab and click Manual Backup.
Manual Backup in Database Settings Tab
Figure 2: Manual Backup in Database Settings Tab


Step 3: The Backup Database window will be shown as below. Click … icon to define backup folder location and check items that users wish to backup. Click Ok and continue.
Backup Database Window
Figure 3: Backup Database Window


Tip
titleTips

Users are able to select more than one item for backup.




Step 4: The following message window will be shown to confirm starting the database backup process. Click Yes to continue.
Database Backup Confirmation
Figure 4: Database Backup Confirmation


Step 5: Wait for the backup process to complete. Upon completion, the following message window will be shown. Click OK to complete the backup process.
Database Backup Completed Window
Figure 5: Database Backup Completed Window


Step 6: Proceed to the folder location specified earlier in Step 3 to confirm that the backup file is created.
Created Backup File in the Designated Folder
Figure 6: Created Backup File in the Designated Folder 

Date Documentation:

18/7/2018 (Rev 1.0)

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