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Problem (Issue) Statement:

How to configure the SMS Notification to notify the user when fire alarm is triggered

Description:

SMS Notification is a function where a notification message will be sent to the specified user's mobile phone number when the selected software event is triggered. You have to configure the SMS Notification and Notify User feature in xPortalNet Server prior to getting the notification.

The steps in this article is not restricted to Fire Alarm events only. You may select different event transactions according to your preferences.

Related Software:

xPortalNet v1.5.0.114 or higher

Related Hardware:

NIL

System Application:

Door Access System

Symptom and Finding:

NIL

Cause:

NIL

Solution:

Summary 


Step-by-step Guide: 

  • To Configure the SMS Notification:

In these steps, user will be guided to configure the SMS Notification.

Important

Please connect the GSM Modem to the PC-machine prior to proceeding with the following steps.


Step 1: Run the xPortalNet Server.


Step 2: Go to Server Admin > System Properties.


Step 3: At Email & SMS tab, configure the SMS Notification. Then, click OK to confirm and save the changes.

  • Enable the SMS Notification.
  • Select which Comm Port No where the GSM Modem is connected to.

SMS Notification
Figure 1: SMS Notification.


Step 4: Record updated message will be shown. Click OK to continue.
Record Updated message
Figure 2: Record Updated message.


Step 5: You will be prompted to download the settings to the controller.
Download the settings message
Figure 3: Download the settings message.


Step 6: Login to xPortalNet Client.


Step 7: Go to Device Comm > Send Door Setting.

  1. Select the controller name.
  2. Click Door Parameters.

Send Door Parameters to the controller
Figure 4: Send Door Parameters to the controller.



  • To Configure the Notify User:

In these steps, user will be guided to configure the Notify User settings. In this setup, we will configure the mobile number of the user that will receive the notification when the selected event is triggered.


Step 1: Go to Server Admin > Notify User.


Step 2: Click Add to add new user notification.
Click Add
Figure 5: Click Add.


Step 3: At Notification Setup, configure the following according to the field description below.

  • Enter User ID and Name.
  • Enter Mobile Phone Number and Alternate Mobile Phone Number (Optional).
  • Check Activate to activate the notification for this mobile phone number.
  • Check event Pp (Fire Alarm On).

Add Notification
Figure 6: Add Notification.

Add Notification Field Description
Table 1: Add Notification Field Description.

Tips

Click Test Send to verify the mobile phone number entered is valid. An SMS notification will be sent shortly after user click Test Send.


Step 4: Click OK to confirm and save the changes.
Record Added message
Figure 7: Record Added message.


Step 5: Finished.

Document Date

06/09/2018  (Rev 1.0)

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