Problem (Issue) Statement:

How to Configure Transaction Direction for Bi-Directional Turnstile

Description:

User can use 'Visitor Auto Sign Out Trans. Direction' feature which allows the configuration of transaction’s direction as they might use the same door for in and out (bi-directional turnstile with 1 relay).

Related Software:

xPortalNet v1.5.0.148 or higher

Related Hardware:

M1000iv2 v5.40

System Application:

Door Access System

Symptom and Finding:

NIL

Cause:

When using M1000i controller as the bi-directional turnstile, user can enter / exit with the same turnstile; so this could be a problem as visitor will be signed out although the transaction is valid entry.

Solution:



  • Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

  • Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Summary

  • To Configure the Visitor Auto Sign Out Trans Direction.

Step-by-step Guide:

  • To Configure the Visitor Auto Sign Out Trans Direction.


Step 1: Login to xPortalNet Client.


Step 2: Open Door Setup. Go to Data Setup > System Setting > Door.


Step 3: The Edit Door window will be shown. 


Step 4: Please enable the Enable Visitor Auto Sign Out field.


Step 5: Select the Visitor Auto Sign Out Trans. Direction according to your preferences. 

  • After visitor sign in, visitor is auto signed out according to the correct transaction's direction.


If user select this option, this door will be detected as Exit Door Only. 

Exit Only Trans. Direction
Figure 1: Exit Only Trans. Direction


Explanation: After visitor sign in, visitor is auto signed out when user flash card at this door (Exit Door).

  • Transaction shown: (Pi) Valid Exit Access > (Hk) Visitor SignOut

Transaction List
Figure 2: Transaction List



If user select this option, this door will be detected as Entry Door Only. 

Entry Only Trans. Direction
Figure 3: Entry Only Trans. Direction


Explanation: After visitor sign in, visitor is auto signed out when user flash card at this door (Entry Door).

  • Transaction shown: (Pi) Valid Entry Access > (Hk) Visitor SignOut

Transaction List
Figure 4: Transaction List



If user select this option, this door will be detected as Entry And Exit Door. 

Entry And Exit Trans. Direction
Figure 5: Entry And Exit Trans. Direction


Explanation: After visitor sign in, visitor is auto signed out when user flash card at this door (Entry & Exit Door).

  • Transaction shown: (Pi) Valid Entry / Exit Access > (Hk) Visitor SignOut

Transaction List
Figure 6: Transaction List


Document Date

26/07/2018 (Rev 1.0)

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Related Articles.

Containing the label "xportalnet" AND "visitor-management-system" 


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