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User is unable to access the door and get the following transaction.
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^{Figure 1: Card Locked Out Transaction.}

The Card LockOut Function is enabled, thus user who failed to gain access for three consecutive times will get the Card Locked Out flag.
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^{Figure 2: Card LockOut Function Enabled.}

Step-by-step Guide: 

• To Clear the Card Locked Out Flag:

In these steps, user will be guided to clear the Card Locked Out flag.

Step 1: Run the xPortalNet Client.

Step 2: Go to Device Comm > Send Staff Setting.

Step 3: Select controller name and the card holder that is flagged with Card Locked Out.

Step 4: Then, click the Clear LockOut button.
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^{Figure 3: Clear LockOut command.}

Step 5: The system will reset the Card Locked Out flag and the Delivery Report as following will be shown.
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^{Figure 4: Delivery Report of Clear LockOut.}

Step 6: Flash card and enter correct Card PIN number to verify the Card Locked Out flag has been reset.
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^{Figure 5: Successfully clear the Card Locked Out flag.}

Step 7: Finished.