Problem (Issue) Statement: | How to troubleshoot the issue where XP-M1000X (Standalone) is unable to read the flashed card and does not respond with any beep sound | ||||||||||
Description: | When users flashed a valid access card to the standalone XP-M1000X controller, the reader is unable to read or detect the flashed card, and does not respond with any beep sound. | ||||||||||
Related Software: | NIL | ||||||||||
Related Hardware: |
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System Application: | NIL | ||||||||||
Symptom and Finding: | When users flashed a valid access card to the standalone XP-M1000X controller, the reader is unable to read or detect the flashed card, and does not respond with any beep sound. | ||||||||||
Cause: |
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Solution:
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Info | ||
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Users may refer to How to Enter into Programming Menu for XP-M1000x Controller for the complete steps to enter Programming Menu. |
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Step 2: Press 1 for Sys Menu > 2 for Door Para. The Door Para menu will be shown. Press # to proceed to the next menu. Continue pressing # until the Reader menu as shown below.
Figure 1: Reader Menu
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Step 3: Press 0 to toggle the settings selection until it is selected as "ABATr2" for MicroEngine controller.
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Step 4: Press # to continue to the next menu until the Internal Reader (INT. Rdr) menu is shown as below. Ensure that the INT. Rdr menu is selected as "ON". Press 0 to toggle the settings selection if necessary.
Figure 2: INT. Rdr Menu
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Step 5: Press # until users see the Save Changes screen. Press # again to confirm saving the changes.
Figure 3: Save Changes Screen
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Step 6: If the issue persists, users can try to flash a different access card to the controller to confirm if the access card is faulty.
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Step 7: Alternatively, users can also remove the controller from the casing housing to determine if there are other frequencies that might be interfering with the controller from reading the flashed card.
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Step 8: If all the above steps are followed but the problem still persisted, send the controller to MicroEngine office for checking and repair.
Common Issue
NIL
Date Documentation:
14/4/2020 (Rev 1.0)
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