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Problem (Issue) Statement:

How to set Lock Release Time in xPortal3000 software

Description:

This article will guide users to set Lock Release Time in xPortal3000 software.

Related Software:

  • xPortal3000

Related Hardware:

NIL

System Application:

NIL

Symptom and Finding:

NIL

Cause:

For first time guide to set Lock Release Time in xPortal3000 software.

Solution:








Supported Operating System: Window 10 (64-bits), Window 8 (64-bits), Window 8.1 (64-bits) and Window 7 (64-bits)
Tipwarning
titleTips
Warning!

  • Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

  • Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Summary:

  • To set Lock Release Time in xPortal3000 software.


Step-by-step Guide:

  • To set Lock Release Time in xPortal3000 software:

Step 1: Go to xPortal3000 Client > Control Panel > Door > select the door to be modified > Modify. The Edit Door window will be shown. Configure the Lock Release Time field as required. Click OK to save the changes.
Lock Release Time Field in Edit Door Window
Figure 1: Lock Release Time Field in Edit Door Window

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Info
titleNote

The Lock Release Time setting is the duration where the lock is released before it automatically re-engages. The lock will re-engage even if the door has not be opened.

Default value: 5 sec ; Max value: 99 sec


Common Issue

NIL

Date Documentation:

13/3/2020 (Rev 1.0)

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